ASSETS/CAPITAL USED |
STRUCTURAL CAPITAL |
- written manual on policies and procedures on group lending;
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SOCIAL CAPITAL |
- trust established between GDMPC and members
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STAKEHOLDER CAPITAL |
- continued support from PEF;
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HUMAN CAPITAL |
- leadership qualities of manager;
- desire of micro-entrepreneurs to see their business prosper;
- younger and more educated staff.
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ACCESS TO TECHNOLOGY |
- LACCAS software that was customized to improve monitoring of accounts;
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VULNERABILITIES ADDRESSED |
HUMAN CAPITAL |
- members are not able to pay on time while some completely renege on their agreements;
- dishonest AOs;
- only few micro-entrepreneurs are able to set aside savings;
- 'dole-out' attitude of old members;
- inadequate skills of staff in MF operations.
|
FINANCIAL CAPITAL |
- inadequate funds to sustain financial services for members and to respond to potential clients' needs;
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SOCIAL CAPITAL |
- dominance of '5/6' operators;
- tendency of some coop officers to stir up animosity among members;
- entry of 'competitors' (coop/private companies also offering MF products);
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INTERVENTIONS ON THE ASSETS AND VULNERABILITIES |
STRUCTURAL CAPITAL |
- more efficient organizational flow, e.g., monitoring system reinforced through the position of an area coordinator;
- instituting an incentive system as part of motivating the centers to aim for zero delinquency
- innovations in dealing with delinquencies such as facilitating a common income-generating venture for a center with delinquency problems;
- utilizing MIS in determining projects that needed support and those that are no longer viable;
|
FINANCIAL CAPITAL |
- extending livelihood loans to old members who still have outstanding loans with LBP;
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SOCIAL CAPITAL |
- utilized trust built between the manager & BOD in re-gaining harmonious relationships;
- used peer pressure in instilling discipline on weekly payments and forced savings;
- tapping expertise and knowledge of MOFECO and ZMCN in enhancing skills of staff (e.g., bookkeeping and customer service)
- enhanced members' values regarding loan payments thru the weekly center meetings.
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STAKEHOLDER CAPITAL |
- tapped LGU support during medical outreach conducted for members;
- training facilitated by PEF to equip AOs and manager with necessary skills for MF project
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